For Organisations

How do I respond to a subject access request using Tapmydata?
1. Open up your secure portal. On the homepage find the request you wish to respond to and click on it.  *Seeing encrypted data? Read our guide on setting ...
Wed, 2 Jun, 2021 at 1:10 PM
Why did I receive a subject access request from Tapmydata?
You received a subject access request (SAR) from Tapmydata because an individual wants to find out what personal data you hold on them, why you hold it and ...
Wed, 2 Jun, 2021 at 1:11 PM
How much does your service cost?
Access to your secure portal in order to manage and respond to SARs is free. We offer pricing plans for larger teams and extra features. If you have any fu...
Wed, 2 Jun, 2021 at 6:38 PM
What is your team passphrase?
Your team passphrase keeps your Tap account safe by allowing you to decrypt your requests, therefore keeping your account more secure. It’s super important ...
Wed, 2 Jun, 2021 at 6:38 PM
How do you set up your team passphrase?
We've talked before about how important your team passphrase is. We recommend you read this before setting up your team passphrase. Until you setup yo...
Wed, 2 Jun, 2021 at 6:39 PM
What steps are taken to verify users?
As an important step of processing a consumer data protection right organisations rightly need to confirm the identities of those individuals submitting req...
Wed, 2 Jun, 2021 at 6:40 PM
How do I reset our team passphrase?
The team passphrase is important for the security of your account. It is the means by which the data is encrypted and only you and your team members should ...
Wed, 2 Jun, 2021 at 12:50 PM
As an organisation do we have to respond?
Good question! A subject access request is a fundamental right for individuals under the GDPR. No, wait! You knew that, but if you didn’t check out our guid...
Wed, 2 Jun, 2021 at 1:14 PM
Who is Personal Privacy Solutions Ltd?
Tap is the trading name and product of Personal Privacy Solutions Ltd, which aims to deliver privacy solutions to businesses as software as a service (SaaS).
Wed, 2 Jun, 2021 at 1:15 PM
How do we know your platform is secure?
We run end-to-end encryption in the portal and you are issued a secure key that only staff at your organisation would know to decrypt data. Our servers are ...
Wed, 2 Jun, 2021 at 1:15 PM