Support

1. Open up your secure portal. On the homepage find the request you wish to respond to and click on it.  *Seeing encrypted data? Read our guide on setting ...

You received a subject access request (SAR) from Tapmydata because an individual wants to find out what personal data you hold on them, why you hold it and ...

Access to your secure portal in order to manage and respond to SARs is free. We offer pricing plans for larger teams and extra features. If you have any fu...

Your team passphrase keeps your Tap account safe by allowing you to decrypt your requests, therefore keeping your account more secure. It’s super important ...

We've talked before about how important your team passphrase is. We recommend you read this before setting up your team passphrase. Until you setup yo...

As an important step of processing a consumer data protection right organisations rightly need to confirm the identities of those individuals submitting req...

The team passphrase is important for the security of your account. It is the means by which the data is encrypted and only you and your team members should ...

Good question! A subject access request is a fundamental right for individuals under the GDPR. No, wait! You knew that, but if you didn’t check out our guid...

Tap is the trading name and product of Personal Privacy Solutions Ltd, which aims to deliver privacy solutions to businesses as software as a service (SaaS).

We run end-to-end encryption in the portal and you are issued a secure key that only staff at your organisation would know to decrypt data. Our servers are ...